Woo Hoo!

Made it through training (again) and Applied Learning Lab. Hit the production floor in earnest on Monday. Back with my old Team Leader, Laurie. She's great! Easy to get along with and always willing to work with her team to get things accomplished. She and I are a great fit. I'm really looking forward to it, which is something I didn't think I would say 2 months ago. I just wanted to run for the hills then but with the reinforcement of the training the past few months, I am so ready to get back at it. I really found myself enjoying all the calls tonight, even the cranky ones. It's a lot of fun joking with them and trying to bring them around. I hope this enjoyment stays with me. I love the people and the atmosphere at Convergys. I think I've found a home.